NPS Calculator

Calculate your Net Promoter Score (NPS) to measure customer loyalty and satisfaction.

How to Use NPS Calculator

  1. 1

    Enter Response Counts

    Input the total number of responses for each category: Promoters (score 9-10), Passives (score 7-8), and Detractors (score 0-6).

  2. 2

    Calculate Your NPS

    The tool will calculate your Net Promoter Score, which is the difference between the percentage of Promoters and the percentage of Detractors.

  3. 3

    Analyze Your Score

    The result will be a score ranging from -100 to 100, giving you a snapshot of your company's customer loyalty.

About NPS Calculator

The Net Promoter Score (NPS) Calculator is an essential tool for businesses to measure customer loyalty with a single metric. By categorizing respondents as Promoters, Passives, or Detractors based on their likelihood to recommend your product or service, you can get a clear score that reflects customer satisfaction and predicts business growth.

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