NPS Calculator
Calculate your Net Promoter Score (NPS) to measure customer loyalty and satisfaction.
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Calculate your Net Promoter Score (NPS) to measure customer loyalty and satisfaction.
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Follow these simple steps to get the most out of this tool.
Input the total number of responses for each category: Promoters (score 9-10), Passives (score 7-8), and Detractors (score 0-6).
The tool will calculate your Net Promoter Score, which is the difference between the percentage of Promoters and the percentage of Detractors.
The result will be a score ranging from -100 to 100, giving you a snapshot of your company's customer loyalty.
Learn more about the purpose and features of this tool.
The Net Promoter Score (NPS) Calculator is an essential tool for businesses to measure customer loyalty with a single metric. By categorizing respondents as Promoters, Passives, or Detractors based on their likelihood to recommend your product or service, you can get a clear score that reflects customer satisfaction and predicts business growth.
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